General Platform Support
How to Create an Account
How to Change Your Password
How to Adjust Notification Preferences
How to Submit App Feedback
How to Access the Core Dashboard
Organization Admin Owner Support
How to Generate Longitudinal Narrative Reports on Students or Group Cohorts
How to Edit Community Check-in Schedules
How to review and understand the program tracker
Navigating Owner Data Insights
Faculty Advisor/Mentor Support
Understanding DistrictZero's Proactive Support System
How to Prepare for an Intervention Discussion
How to Manage Group Match, Unmatch, or Rematches During the Medical Journey
How to Deliver Awesome Feedback While You're Busy as a Mentor
Navigating Mentor Data Insights
Student/Mentee Support
How to Match, Unmatch, or Rematch During the Medical Journey
How to Complete a Check-In
How to Send and Receive Asynchronous Feedback
How to Break Down an Action Plan Task Using DZ-AI
Navigating Mentee Data Insights
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How can we support you today?

Find quick and helpful answers to your questions. Explore our tutorials and guidance tailored for your role to make the most of DistrictZero.

General Platform Support

Your go-to guide for platform functionality, user account setup, notifications, and feedback.

5 articles

Organization Admin Owner Support

Manage check-in programs, analyze emotional-intelligence outcomes, and generate reports with our tailored admin guides.

4 articles

Faculty Advisor/Mentor Support

Practical support for mentors: check-ins, action plans, intervention meetings, and more.

5 articles

Student/Mentee Support

Get the best out of your mentorship experience: check-ins, feedback, action plans, and intervention preparation.

5 articles