Practical support for mentors: check-ins, action plans, intervention meetings, and more.

Faculty Advisor/Mentor Support

Explore how DistrictZero actively monitors student well-being using AI-driven tools to provide early alerts, enhance mentorship, and proactively support students. Learn about the process, the roles of mentors and administrators, and our commitment to fostering a supportive environment before situations escalate.

Understanding DistrictZero's Proactive Support System

Tips and best practices to get the most out of one-on-one intervention meetings with your mentees.

How to Prepare for an Intervention Discussion

Manage mentor-mentee pairings effectively throughout the program.

How to Manage Group Match, Unmatch, or Rematches During the Medical Journey

Practical tips for providing impactful feedback despite a busy schedule.

How to Deliver Awesome Feedback While You're Busy as a Mentor

Learn how to utilize the Data Insights page to analyze and gain insights into your mentee's check-in data

Navigating Mentor Data Insights

Find quick and helpful answers to your questions. Explore our tutorials and guidance tailored for your role to make the most of DistrictZero.

Home

Your go-to guide for platform functionality, user account setup, notifications, and feedback.

General Platform Support

This tutorial is for users who are not already signed up with DistrictZero.

How to Create an Account

Securely update your password in just a few steps.

How to Change Your Password

Customize alerts to suit your workflow and needs.

How to Adjust Notification Preferences

Easily provide feedback or report issues to help improve the platform.

How to Submit App Feedback

Navigate and maximize the use of the dashboard for key features.

How to Access the Core Dashboard

Manage check-in programs, analyze emotional-intelligence outcomes, and generate reports with our tailored admin guides.

Organization Admin Owner Support

A step-by-step guide to creating detailed progress reports.


How to Generate Longitudinal Narrative Reports on Students or Group Cohorts

Customize and manage check-in schedules to fit your organization’s needs.


How to Edit Community Check-in Schedules

How to review and understand the program tracker

Learn how to utilize the Data Insights page to analyze and gain insights into program check-in data

Navigating Owner Data Insights

Get the best out of your mentorship experience: check-ins, feedback, action plans, and intervention preparation.

Student/Mentee Support

Guidance on navigating mentorship adjustments to maximize growth.

How to Match, Unmatch, or Rematch During the Medical Journey

Step-by-step instructions for completing your check-ins effectively and on time.

How to Complete a Check-In

Learn how to use the platform to exchange thoughtful and constructive feedback, even outside scheduled meetings.

How to Send and Receive Asynchronous Feedback

Use DistrictZero AI to simplify complex action plan tasks into manageable, actionable steps for better progress tracking.

How to Break Down an Action Plan Task Using DZ-AI

Learn how to utilize the Data Insights page to analyze and gain insights into your check-in data