Connor Furby

Get the best out of your mentorship experience: check-ins, feedback, action plans, and intervention preparation.

Academic Student Mentees

Guidance on navigating mentorship adjustments to maximize growth.

How to Match, Unmatch, or Rematch During the Medical Journey

Step-by-step instructions for completing your check-ins effectively and on time.

How to Complete a Check-In

Learn how to use the platform to exchange thoughtful and constructive feedback, even outside scheduled meetings.

How to Send and Receive Asynchronous Feedback

Use DistrictZero AI to simplify complex action plan tasks into manageable, actionable steps for better progress tracking.

How to Break Down an Action Plan Task Using DZ-AI

Find quick and helpful answers to your questions. Explore our tutorials and guidance tailored for your role to make the most of DistrictZero.

Home

Your go-to guide for platform functionality, user account setup, notifications, and feedback.

Platform

<h3 id="6to6msrfz87" data-toc-id="6to6msrfz87">Option 1: Head to <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="http://app.districtzero.co">app.districtzero.co</a></h3><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ac33-e7f1-7abc-bc99-86eb24fab354.png" data-width="100%" data-align="left">Click Join Waitlist<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ac34-120e-7815-b3fc-aec0141a5ece.png" data-width="100%" data-align="left">Then, enter your email address to join the waitlist for DistrictZero!<h3 id="d70by8s1674" data-toc-id="d70by8s1674">Option 2: Head to <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="http://districtzero.co">districtzero.co</a></h3><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ac37-6e1d-74eb-95aa-1ea284c64c28.png" data-width="100%" data-align="left">Click ‘Schedule discussion’ in the top right of the screen<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ac38-3fd4-7a76-98f3-3526eddab4fd.png" data-width="100%" data-align="left">You will be redirected to&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" class="link" href="http://cal.com/districtzero">cal.com/districtzero</a>, where you can select either a 30-minute or 15-minute meeting to get started with DistrictZero.

This tutorial is for users who are not already signed up with DistrictZero.

How to Create an Account

Step 1: Log in to your DistrictZero account to arrive at the homepage. Once there, hover over the profile image on the side navigation bar to reveal the settings option. Click on the settings button.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ac3e-b92e-754b-847f-dce3b63f425f.png" data-width="100%" data-align="left">Step 2: Once you have arrived at the settings page, look for the ‘Password’ section. To change your password, enter your old one (the one you just logged in with) in the text field on top and your new one (the one you would like to sign in with) in the text field below.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ac42-c09e-7f95-bc78-d301bdfa82af.png" data-width="100%" data-align="left">Once you have verified your choices using the visibility ‘eye’ buttons on the right side of each text field, click ‘Change password’ to save your changes.

Securely update your password in just a few steps.

How to Change Your Password

Step 1: Log in to your DistrictZero account to arrive at the homepage. Once there, hover over the profile image on the side navigation bar to reveal the settings option. Click on the settings button.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ac3e-b92e-754b-847f-dce3b63f425f.png" data-width="100%" data-align="left">Step 2: Once you have arrived at the settings page, look for the ‘Notifications’ section. To change your notification preferences, toggle each option to suit your needs. <img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ac4e-a107-7b78-a30c-197f5c5cd5eb.png" data-width="100%" data-align="left">Changing a notification preference may take a minute to update. When your choice has been adequately updated, you will see a green checkmark with a ‘Successfully updated notification!’ in the top right of your screen.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ac52-46f8-7d1b-8d98-6fca58e60859.png" data-width="100%" data-align="left">

Customize alerts to suit your workflow and needs.

How to Adjust Notification Preferences

Step 1: Log in to your DistrictZero account to arrive at the homepage. The navigation bar on the left of your screen allows you to navigate to different app sections. At the very bottom is the ‘App Feedback’ option. Start by clicking there.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ac5c-1b26-755d-b9fe-f0f11690c70c.png" data-width="100%" data-align="left">Step 2: A popup window will appear in the center of your screen, prompting you to leave feedback. Type your feedback in the text field and click ‘Submit Feedback’ when ready.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ac5d-c565-7554-8980-0addba9bf049.png" data-width="100%" data-align="left">

Easily provide feedback or report issues to help improve the platform.

How to Submit App Feedback

<h3 id="w316zfb8k43" data-toc-id="w316zfb8k43">For All Users:</h3>Once signed in with your DistrictZero account, you will be automatically navigated to the core dashboard. If you are unsure if you are on the proper dashboard, check the navigation bar on the left to ensure that ‘Dashboard’ is highlighted in blue. If not, click on it.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ac61-6ac9-7ad0-bcb2-71545e783460.png" data-width="100%" data-align="left"><h3 id="kd786seff5k" data-toc-id="kd786seff5k">For Owners &amp; Mentors:</h3><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ad24-ecb0-743c-92a3-5db0502333c2.png" data-width="100%" data-align="left">Your available check-ins to complete will appear at the top (if there are any). Click ‘Start,’ highlighted in orange, to start a check-in.Next, ‘Priority Check-ins’ highlights check-ins with urgent feedback necessary because of dangerous responses. Choose to remove the alert if needed or manage the alert to view more details by clicking the orange button.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ad29-8d46-79ff-a61a-e5c388e7a903.png" data-width="75%" data-align="left">When managing an alert, details about the check-in and what alarmed the system to prioritize it will appear. You can either click ‘No action needed’ if you deem there isn’t any necessary action for this check-in. Consider also clicking the ‘Flagged incorrectly - notify DistrictZero’ button to improve our AI moderation. If the situation needs to be resolved, click the ‘Will pursue further’ button to leave the alert on your dashboard until the issue has been resolved. Finally, owners and mentors can access the Summary Generator feature and its powerful outputs. Scroll to the Dashboard's Summary Generator section and click ‘<a target="" rel="noopener noreferrer nofollow" class="link" href="https://districtzero.featurebase.app/en/help/articles/5823962-how-to-generate-longitudinal-narrative-reports-on-students-or-group" data-organization-id="644eafa7e40105e803dd65ce" data-help-center-id="afv0ppi0bi3au002" data-slug="5823962-how-to-generate-longitudinal-narrative-reports-on-students-or-group" data-article-id="5823962" data-locale="en" data-hash="">Choose Report</a>’ to get started.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ad2d-c3b3-7727-a02c-49a7ef1cdd7b.png" data-width="100%" data-align="left"><h3 id="q40ywy7t58d" data-toc-id="q40ywy7t58d">For Mentees:</h3>Any check-ins a mentee has available to complete will appear with a ‘Start button’ highlighted in orange at the top of the dashboard. To get started with a check-in, <a target="" rel="noopener noreferrer nofollow" class="link" href="https://districtzero.featurebase.app/en/help/articles/1957313-how-to-complete-a-check-in" data-organization-id="644eafa7e40105e803dd65ce" data-help-center-id="afv0ppi0bi3au002" data-slug="1957313-how-to-complete-a-check-in" data-article-id="1957313" data-locale="en" data-hash="">select ‘Start</a>.’ Check-ins that have been completed recently will show below with the option to ‘<a target="" rel="noopener noreferrer nofollow" class="link" href="https://districtzero.featurebase.app/en/help/articles/3915589-how-to-send-and-receive-asynchronous-feedback" data-organization-id="644eafa7e40105e803dd65ce" data-help-center-id="afv0ppi0bi3au002" data-slug="3915589-how-to-send-and-receive-asynchronous-feedback" data-article-id="3915589" data-locale="en" data-hash="">View Feedback</a>.’<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ad3e-9151-7060-a298-1c83daa4cff7.png" data-width="100%" data-align="left">Below the check-in table are various video and document resources your mentor and DistrictZero hand-selected to support you. Check them out by pressing play and using the arrow keys to navigate each section.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ad46-7b5a-77af-9995-55073b85f1bf.png" data-width="100%" data-align="left">You can also switch between videos and documents using the switch.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ad46-e955-748e-b410-314909dd8f44.png" data-width="100%" data-align="left">

Navigate and maximize the use of the dashboard for key features.

How to Access the Core Dashboard

Manage check-in programs, analyze emotional-intelligence outcomes, and generate reports with our tailored admin guides.

Academic Admin Owner

Owners and mentors can access the Summary Generator feature and its powerful outputs. Scroll to the Dashboard's Summary Generator section and click ‘Choose Report’ to get started.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ad2d-c3b3-7727-a02c-49a7ef1cdd7b.png" data-width="100%" data-align="left">Once the report generator screen has been accessed, you can scroll down to view your saved agendas and impact reports if you have any. Navigate to either one by clicking either ‘Saved Agendas’ or ‘Impact Reports’ within the ‘Saved Reports’ section and scroll through all your saved agendas.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ad30-8ca5-78d8-aee7-261889350c95.png" data-width="100%" data-align="left">You can hover over the five dots next to an agenda to view the saved agenda or delete it from memory.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ad31-3e8d-79af-a002-d8acaf81dcc6.png" data-width="100%" data-align="left">Next, at the top of the screen, is the option to create a new report. To do this, you must select individual mentees or groups you would like to include in the report. You can switch between mentees and groups using the selected tabs or search for names.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ad32-293a-7aea-bf45-96e9d9b14ce2.png" data-width="100%" data-align="left">Once you’ve selected the mentees and/or groups you’d like to include in the report, click the ‘Next’ button to pick the date range you would like to be included in the report. Select from preset date ranges using the ‘Select date range’ button on the right side, or make a custom date range by clicking on ‘Select range’ on the left. The report will only consider check-ins between and including these dates.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ad34-a91a-75fe-a2e9-a56e18e59345.png" data-width="100%" data-align="left">Finally, after selecting your date range and clicking next, you must create a ‘Meeting Agenda Discussion’ or a ‘Narrative Impact Report.’ Their use cases are highlighted in the bullet points below each title. You can click the checkbox that says ‘De-identify report names’ to see the report without specific mentor names. Once ready, select ‘Generate Agenda’ or ‘Generate Report’ to see DZ-AI come to life!<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b279-87af-701e-b2c1-e9eb3d74e265.png" data-width="100%" data-align="left">Once you generate an agenda, you will be taken to a popup where text will start to stream out with your report. You can choose to stop generating or retry generating during generation.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193db6c-4ded-7054-a7e8-6acf10484f81.png" data-width="100%" data-align="left"><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193db6c-67b7-784a-a545-b750c7a0fbc6.png" data-width="100%" data-align="left">Once done, make sure to leave feedback at the bottom using the text box or thumbs-up/down icons. You can also refresh your suggestions using the button at the bottom.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193db6d-7778-7d51-a7b2-c8fcdde23934.png" data-width="100%" data-align="left">Now you have generated a Longitudinal Narrative Report!

A step-by-step guide to creating detailed progress reports.


How to Generate Longitudinal Narrative Reports on Students or Group Cohorts

First, head over to the ‘Program Groups’ section of the navigation bar on the left side of the screen.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ad58-ef6a-725d-90ae-65657f24271c.png" data-width="100%" data-align="left">Once there, you will notice all of your groups of mentees within your organization should appear here.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ad5c-2ec9-745b-b1db-fb724cda2f34.png" data-width="100%" data-align="left">To adjust Check-in schedules within that group, select a group by clicking on the arrow near the right side of that group’s section. This will show more details about the group.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ad5d-5d2a-79af-8198-95503be25e4a.png" data-width="100%" data-align="left">You can click on a specific existing Check-in name to adjust its details. Or you can also click ‘Add Check-in’ near the bottom left of the section to start a new one.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ad5d-e010-7ff6-ab79-fff957940e8d.png" data-width="100%" data-align="left">Here, you can change the type of check-in, which days the check-in appears, how often it repeats, what time it is available, the time-zone it is available in, and if it is mandatory or not. Once you have finalized all the details, click ‘Save check-in’ or ‘Create check-in’. Remember, you can always go back and edit check-ins.

Customize and manage check-in schedules to fit your organization’s needs.


How to Edit Community Check-in Schedules

As an owner, first, navigate to the ‘Program Tracker’ section of the navigation bar on the left of your screen.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ad1e-af6c-70ba-bc61-66608b665e86.png" data-width="100%" data-align="left">Once there, you will now be able to view every community check-in within your organization and the completion rate across the board. You can see which specific mentees have completed each check-in and understand who is falling behind based on these statistics.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ad1f-0ddf-7001-b277-789f8585b73e.png" data-width="100%" data-align="left">

How to review and understand the program tracker

Practical support for mentors: check-ins, action plans, intervention meetings, and more.

Academic Clinician Mentor

<h2 id="5imekqy3o82" data-toc-id="5imekqy3o82">Step 1: Generate a Discussion Agenda Report</h2>Owners and mentors can access the Summary Generator feature and its powerful outputs. Scroll to the Dashboard’s Summary Generator section and click ‘Choose Report’ to get started.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ad2d-c3b3-7727-a02c-49a7ef1cdd7b.png" data-width="100%" data-align="left">Once the report generator screen has been accessed, you can scroll down to view your saved agendas and impact reports if you have any. Navigate to either one by clicking either ‘Saved Agendas’ or ‘Impact Reports’ within the ‘Saved Reports’ section and scroll through all your saved agendas.At the top of the screen is the option to create a new report. To do this, you must select individual mentees or groups you want to include in the report. In this case, you would consist of those attending your intervention meeting. You can switch between mentees and groups using the selected tabs or search for names.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ad32-293a-7aea-bf45-96e9d9b14ce2.png" data-width="100%" data-align="left">Once you’ve selected the mentees and/or groups you’d like to include in the report, click the ‘Next’ button to pick the date range you would like to include. Select from preset date ranges using the ‘Select date range’ button on the right side, or make a custom date range by clicking on ‘Select range’ on the left. The report will only consider check-ins between and including these dates.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ad34-a91a-75fe-a2e9-a56e18e59345.png" data-width="100%" data-align="left">Finally, after selecting your date range and clicking next, you can create a ‘Mee’ing Agenda Discussion’ to structure your discussion. This option on the left side differs from the Narrative Impact Report, which is more focused on program statistics. You can click the checkbox that says ‘De-identify report names’ to see the report with no specific mentor names. Once ready, select ‘Generate Agenda’ or ‘Gen’rate Report’ to’see ‘Z-AI come to li’e!<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b27e-3646-7e64-b15b-f37f7ec11c3f.png" data-width="100%" data-align="left">Review your mentee’s Wins, Challenges, and Recommendations from this Meeting Agenda before the intervention meeting begins.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b279-87af-701e-b2c1-e9eb3d74e265.png" data-width="100%" data-align="left">Once you generate an agenda, you will be taken to a popup where text will start to stream out with your report. You can choose to stop generating or retry generating during generation.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193db6c-4ded-7054-a7e8-6acf10484f81.png" data-width="100%" data-align="left"><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193db6c-67b7-784a-a545-b750c7a0fbc6.png" data-width="100%" data-align="left">Once done, make sure to leave feedback at the bottom using the text box or thumbs-up/down icons. You can also refresh your suggestions using the button at the bottom.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193db6d-7778-7d51-a7b2-c8fcdde23934.png" data-width="100%" data-align="left">Now you have generated a Longitudinal Narrative Report!<h2 id="amkcb6tcscr" data-toc-id="amkcb6tcscr">Step 2: Discover Mentee Data Trends &amp; Review Raw Check-ins</h2>To further your insights into your mentee(s) before your intervention meeting, navigate to the ‘Data Insights’ view using the navigation bar on the left side of the screen.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b288-69de-7eda-8172-b3515caa9aa6.png" data-width="100%" data-align="left">When you first arrive, your screen may or may not be populated with data from mentee check-ins. If not, that’s okay! That means your mentees have completed any check-ins, or you will not need to expand your filters.Notice that near the top of the screen, there are two different options to filter data, as shown in the data insights view.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b289-f7d0-7603-bc2b-0887e4bcd41e.png" data-width="100%" data-align="left">On the left side, start by clicking the dropdown that says ‘Please select group or member,’ then select the mentee (s) attending your intervention meeting.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b28a-fd49-725e-859c-57547a00ea84.png" data-width="100%" data-align="left">Next, pick the range of dates you would like to use check-in data from using the selector on the top right side of the screen. Click on the right side of this section to change to a preset selection of dates or on the left side to choose a specific window of dates using a calendar.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b28c-a93f-74fa-92fd-cf2186d2a7ec.png" data-width="100%" data-align="left"><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b28d-a3b4-7f15-829e-24f2398b5d90.png" data-width="100%" data-align="left">Once you have selected your filter property, it’s time to check out the data! Focusing on the insights at the center of the screen, you will see two core graphs: Communication and Mood. These graphs are unique because they generate scores based on the volume of communication (in characters) or sentiment expressed and organize them by check-in date to show a mural of progress and engagement.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b290-0b8e-7468-90e1-3f3626690f8a.png" data-width="100%" data-align="left">Want to learn more about a specific data point? The best thing to do is to head to the source to know why a mentee may have chosen a lack of communication or had a negative sentiment in a check-in. Try clicking on a specific data point on either of these graphs to learn more.When you click on any data point, a popup screen shows check-in responses for that date. If more than one check-in was responded to that day, each check-in will be organized into a dropdown. Try clicking on a dropdown to learn more about that check-in.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b293-6663-773e-a6f2-e91e25c9943d.png" data-width="100%" data-align="left">If there was only one check-in for that date, or you clicked on the dropdown, you will now see specific responses for the check-in within this view, so you can pinpoint what was going on on this day.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b295-0997-7f15-be34-b5bcecdb4584.png" data-width="100%" data-align="left">Remember to double-check AI-generated reports with raw check-in details to confirm or better understand where the mentee is.

Tips and best practices to get the most out of one-on-one intervention meetings with your mentees.

How to Prepare for an Intervention Discussion

<h2 id="1okrorqzcyd" data-toc-id="1okrorqzcyd">To Match with Mentees:</h2>As a mentor, first, navigate to the ‘Mentor Match’ section of the navigation bar on the left.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193aeb7-5561-7a2f-b9cc-3663b0fcd501.png" data-width="100%" data-align="left">Once in the Mentor Match view, you will see an eyeglass icon that says ‘Find a match.’. Click here to get started. <img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193aeb9-4418-7163-8cd2-420899363314.png" data-width="100%" data-align="left">Here, you will complete a baseline survey to receive personalized match results. Click ‘begin’ to get started.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193aeba-3214-77c3-bf1b-41182a864bee.png" data-width="100%" data-align="left">Answer each question in the form to the best of your ability. These answers will help us determine the best mentees for you to match. Once each question has been answered, click the ‘Next’ button. You can always navigate between questions using the forward and backward arrows on the bottom right of the screen.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193aebb-5607-780a-8233-656d456fec61.png" data-width="100%" data-align="left">Finally, when you are satisfied with your answers, click the ‘Get matched up!’ button at the end of the survey!<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193aebc-4c42-7d89-8403-a1dca147b1a5.png" data-width="100%" data-align="left">You will be navigated back to the Mentor Match view when the check-in has been processed. You will now see your screen populated with potential mentors to match with! Try inviting mentees with whom you are likelier to be a match by clicking ‘Invite to match’ under a mentee profile. <img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193aebf-1094-7ccf-a264-0f1e8a1a1c8f.png" data-width="100%" data-align="left">After clicking invite to match, you can select a group to invite them to within your organization. Make sure to ask them to the correct group! After selecting a group, the mentee will receive an e-mail inviting them to match with you.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193aec2-73bb-7250-8ace-1cd382af32b9.png" data-width="100%" data-align="left"><h2 id="ey4qqobsr3s" data-toc-id="ey4qqobsr3s">To Unmatch a Mentee:</h2>As a mentor, navigate to the ‘Program Groups’ button on the navigation bar on the left side of the screen.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193aec4-77b9-7e6d-8884-8538a21698e6.png" data-width="100%" data-align="left">Once there, you will see all of your groups of mentees. Select the group with the mentee(s) you would like to manage by clicking the dropdown arrow on the right side of the corresponding group card. <img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193aec5-4bdb-7b01-826a-528c8e197809.png" data-width="100%" data-align="left">You will now see all of the details of that program group, including any check-ins and options to change members.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193aec7-5390-795b-8486-42069beebcca.png" data-width="100%" data-align="left"><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193aec7-8009-7884-99c9-9e33d9ff9ebb.png" data-width="100%" data-align="left">An ‘Actions’ option is near the bottom right of the dropdown. Start by hovering on Actions, then click ‘Manage Members’ to adjust mentees within your group.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193aec8-bf78-7a73-a3a5-a6faf10df573.png" data-width="100%" data-align="left">Now, you will see all of the mentees that are a part of your selected group. <img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193aec9-dc31-7d1c-8c30-8fedc8adb54b.png" data-width="100%" data-align="left">To remove a mentee, hover over the three dots on the right side of that mentee’s row in the table and click ‘Remove member from the gro’p.p.’<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193aeca-c3c7-7091-8712-c24670ba2a3a.png" data-width="100%" data-align="left">The mentee will now become inactive within your group.

Manage mentor-mentee pairings effectively throughout the program.

How to Manage Group Match, Unmatch, or Rematches During the Medical Journey

Ah, you noticed your mentee has completed your check-in via the email sent to you from DistrictZero! Always remember to check your email to know when your mentees complete check-in and for a quick link to provide feedback.If you want to check the status of check-ins that you still need to provide feedback to, navigate to the ‘Check-in Feedback’ tab using the navigation bar on the left side of the screen.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b29b-10e6-73e8-b12b-7bf1a66ad017.png" data-width="100%" data-align="left">Upon opening this view, you will see a list of check-ins you still need to read and provide feedback.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b2a4-815f-7eaa-b958-fb985647dbc0.png" data-width="100%" data-align="left">To filter through these, utilize the two filter options at the top right of the screen. You can type in specific mentee names using the search bar on the left side of the dropdown on the right to reorganize check-ins.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b2a3-2887-7686-88d9-e37a140e5113.png" data-width="100%" data-align="left"><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b2a3-ae4b-7267-9b28-5bc35033e989.png" data-width="100%" data-align="left">To properly examine a check-in, click the check-in you’d like to read and/or provide feedback. This will open up the mentee’s responses to the check-in. Thoroughly read through these, and click ‘I have read this check-in’ at the bottom of the section when you have read it.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b2a4-eb03-73a5-ace2-c3f99a12a03a.png" data-width="100%" data-align="left">Next, you can provide feedback to a mentee in various ways. Try suggesting some of DistrictZero’s resources by clicking on ‘Search’ using the navigation bar at the top of this check-in section.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b2a9-3467-7b7d-b69f-a317cd062f0a.png" data-width="100%" data-align="left">From here, you can suggest resources based on specific categories or use the search feature for your mentee that aligns with their struggles in the check-in. Selecting from DistrictZero’s existing library can save a lot of time searching for resources as a mentor.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b2aa-9e75-7830-93b8-492b7b06f028.png" data-width="100%" data-align="left">Once you find a resource you’d like to suggest to your mentee based on this check-in, click ‘Suggest Resource’ in blue below the video.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b2ac-9449-7fe2-a67e-85bf456dac7c.png" data-width="100%" data-align="left">By clicking on ‘Custom’ using the navigation bar, you can also suggest your own personal resources from YouTube or files saved on your computer.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b2ad-883c-7e45-8562-6cea1cf436f9.png" data-width="100%" data-align="left"><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b2ad-a2f1-7c35-b104-830c8ca3c82a.png" data-width="100%" data-align="left">To chat with your mentee about this check-in or leave general feedback, navigate to the last tab of the check-in.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b2ae-3541-7333-b1d3-dfdb321121eb.png" data-width="100%" data-align="left">You can leave comments regarding the check-in here, and your mentee will be able to react and respond to them if necessary.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b2af-49c3-7481-880e-4c26b7275305.png" data-width="100%" data-align="left">Finally, when satisfied that you have adequately reviewed and provided feedback to this check-in, click ‘Mark as complete’ near the top right of the check-in section.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b2af-e139-796d-aa38-4c1388b54057.png" data-width="100%" data-align="left"><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b2af-f8cb-7bbe-b979-1a3804845a07.png" data-width="100%" data-align="left">Recently completed check-ins will appear in this ‘Completed Check-ins’ section of the screen below the active ones that still need to be completed, so you can always go back and access them.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b2b0-7e56-720a-952d-e36f00e46538.png" data-width="100%" data-align="left">

Practical tips for providing impactful feedback despite a busy schedule.

How to Deliver Awesome Feedback While You're Busy as a Mentor

First, navigate to the ‘Mentor Match’ section of the navigation bar on the left.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b2c4-cfb0-7b15-be0e-4b9f8853858a.png" data-width="100%" data-align="left">Once in the Mentor Match view, you will see an eyeglass icon that says ‘Find a match.’ Click here to get started.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193aeb9-4418-7163-8cd2-420899363314.png" data-width="100%" data-align="left">Here, you will complete a baseline survey to receive personalized match results. Click ‘begin’ to get started.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b2c5-4608-7c96-9bcf-f5fadb78ccde.png" data-width="100%" data-align="left">Answer each question in the form to the best of your ability. These answers will help us determine the best mentors for you to match with. Once each question has been answered, click the ‘Next’ button. You can always navigate between questions using the forward and backward arrows on the bottom right of the screen.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193aebb-5607-780a-8233-656d456fec61.png" data-width="100%" data-align="left">Finally, when you are satisfied with your answers, click the ‘Get matched up!’ button at the end of the survey!<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193aebc-4c42-7d89-8403-a1dca147b1a5.png" data-width="100%" data-align="left">You will be navigated back to the Mentor Match view after the check-in process. You will now see your screen populated with potential mentors to match with! Try inviting mentors with whom you are likelier to be a match by clicking ‘Invite to match’ under a mentor profile.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b2c7-2b4f-703e-af08-f1135c304372.png" data-width="100%" data-align="left">After clicking invite to match, you should see a notification in the top right of your screen telling you the request was successfully sent! For now, you will see ‘Awaiting Response’ under the mentor’s name. The mentor will receive an email inviting them to match with you. If they choose to accept, you will be notified of your new mentor match!<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b2c7-a374-7cbf-9248-9527d48dfa97.png" data-width="100%" data-align="left"><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b2c8-5eee-7866-bbc0-ec8762adcb3e.png" data-width="100%" data-align="left"><h2 id="ey4qqobsr3s" data-toc-id="ey4qqobsr3s">To Rematch:</h2>If you have issues with your current mentor, you can always re-take the mentor match survey in the ‘Mentor Match’ view. Reach out to your organization owner with your results and request to rematch mentors. If you need help finding out who your organization owner(s) are or their emails, head to the settings view by hovering over your profile image near the top left of the screen and clicking ‘Settings’ just below it.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b2cd-9168-784f-a789-991ef1e71f6e.png" data-width="100%" data-align="left">Scroll down to the ‘Who can see my data’ section from there. Under the organization section at the bottom, you will see all emails linked to your organization's administrators. Reach out to one of them with a request to rematch w/ another mentor.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b2cd-f4cb-7d4f-8d3d-2b3c0ed0930a.png" data-width="100%" data-align="left">

Once logged in as a mentor, you will arrive at the Dashboard section of the app. Near the top of the dashboard, you will see all of the check-ins you have completed recently, but more importantly, at the top of that list, you will see check-ins you need to complete. Check-ins you still haven’t completed will be signified with the orange ‘Start’ button on the right side of that check-in card and the timer with the amount of time left to complete the check-in.To start a check-in, press the orange ‘Start’ button.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193aee2-e1ab-791f-a921-2ea127d22571.png" data-width="100%" data-align="left">You will be taken to the welcome screen of that check-in, where a friendly message or description of the check-in will be waiting for you, as well as an approximation of the time it will take you to complete.Select ‘Begin’ to start answering questions.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193aee4-5016-7316-8a1c-a0d81cf42e5f.png" data-width="100%" data-align="left">Different questions will offer various ways to capture your feedback or thoughts. You can navigate through other questions using the ‘Next button’ after completing a question or using the forward and backward arrows at the bottom right of the screen. Some questions will ask you to rate something on a scale of 1-10, where you will highlight several circles based on your answer of 1-10. Others will require you to type feedback in a text box or select one or more pre-set options. <img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193aee6-a38a-764d-9b4a-867adff65c08.png" data-width="100%" data-align="left"><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193aee7-d6e4-7d71-b1e4-a49baf99eaec.png" data-width="100%" data-align="left"><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193aee8-30fb-7e25-89a1-8ea0cd967bd8.png" data-width="100%" data-align="left">Once you have reached the end of the check-in and are satisfied with your answers, click the orange ‘Submit’ button at the end to send your answers to whoever assigned your check-in. Remember, you can always navigate back questions to review your answers using the arrows on the bottom right of the screen. When you click submit, you will see a loading screen signifying your check-in is being processed and sent to your mentors. Please do not navigate away from this screen.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193aeea-38e0-7afb-8271-99dc5fa2440d.png" data-width="100%" data-align="left">When your check-in has been successfully submitted, this notification will pop up at the top right of your screen, and you will be redirected back to the dashboard. Congratulations on submitting a check-in!<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193aeea-9651-7062-a711-364e3a8bd5cb.png" data-width="100%" data-align="left">

As a mentee, you will see a table of check-ins at the top of your dashboard. Check-ins that have been completed recently will show below with the option to ‘View Feedback’ if your mentor has provided feedback. To check out feedback for a specific check-in, click the ‘View Feedback’ button next to the proper check-in name.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ad3e-9151-7060-a298-1c83daa4cff7.png" data-width="100%" data-align="left">When viewing feedback, a popup will appear with the mentor’s comment, allowing you to leave further comments or chat with your mentor in a thread regarding that check-in.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ad45-226b-7bf8-a91d-3f543b2a0e19.png" data-width="100%" data-align="left">Also, check for suggested resources from your mentor in the dashboard in the next section under the table. Mentors will provide YouTube videos and/or Documents to check out that they think you may find helpful!<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b2c2-b610-7e76-83e3-28103ae30f42.png" data-width="100%" data-align="left">Remember to always look at mentor feedback!

As a mentee, start by navigating to the ‘Action Plan’ section of the navigation bar on the left of the screen.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193aee0-8a86-7305-b519-fd64cfbc19a6.png" data-width="100%" data-align="left">Once there, you will see a table with all of your active tasks and their details. To utilize DZ-AI to write/simplify action plan steps, either create a new task by clicking the orange ‘Add Task’ button or edit an existing one by hovering over the three dots of an existing task card and clicking ‘Edit.’<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b264-855d-7361-8ab8-186fbcebf571.png" data-width="100%" data-align="left"><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b264-c39e-7a18-a13e-a84e2581658b.png" data-width="100%" data-align="left"><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b264-e9f1-7ab6-830f-1ed0406a0597.png" data-width="100%" data-align="left">You will see a popup window prompting you to fill out/edit information about your task. Start by writing a title for your task and coming up with a general description below.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b267-2393-755b-99f5-cf932e11511e.png" data-width="100%" data-align="left">To utilize DZ-AI, highlight the text you would like to enhance, then press ‘Ask DZ-AI’<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b268-7b1e-797a-b071-cd4c3037bb54.png" data-width="100%" data-align="left">You will now have access to our custom DZ-AI, which will help you break down your tasks and adjust them for better comprehensibility. You can select from pre-selected prompts, or start by typing your own specific prompt into the text field at the top.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b269-e86a-7d47-9a81-40f8fbb0aef2.png" data-width="100%" data-align="left"><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b26b-68b7-7e20-8724-5a3df0ba843d.png" data-width="100%" data-align="left">DZ-AI will quickly think and then return a result for you!<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b26e-8113-766c-8d90-3c6dc0ef1fe4.png" data-width="100%" data-align="left">When your result is outputted, you can adjust it as much as you need by adding prompts to the ‘Tell DZ-AI what to do next’ input field before inserting it into your task description.When you are ready to add it to your task (or not), you can choose to either replace the AI’s work with your original highlighted text, insert it below the text you highlighted, or discard it entirely if you aren’t satisfied with it.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b26f-ebaf-755e-b7df-36179d273884.png" data-width="100%" data-align="left">Now you should have a much more details and comprehensive action plan task! Always remember to set a status, priority, tag, mentor, and due date for your tasks using the selection buttons at the bottom of the task editor pop-up.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193b272-0990-7e11-b289-9d21bb6134a8.png" data-width="100%" data-align="left">To save your task, click the orange button at the bottom, either ‘Edit Task’ or ‘Create Task’ to make sure you can return to your task!